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  • Heritage Volkswagen of West Atlanta - Offers low prices, oil changes for as long as you own it, and pre-owned cars & SUV's in Lithia Springs, serving all Smyrna & Atlanta area VW customers. Pre-owned Car Dealer in Lithia Springs, GA.

    A Lithia Springs GA Volkswagen dealership, Heritage Volkswagen of West Atlanta is your Lithia Springs new car dealer and Lithia Springs used car dealer.

    Heritage Volkswagen of Atlanta offers great prices on new, used, or certified pre- owned Volkswagen models in Thornton Road, Lithia Springs, GA

    Really listened and understood my needs. William previously worked as a Service Manager for Pep Boys. Be sure to contact your dealer for full offer details. Heritage Volkswagen of West Atlanta offers an extensive selection of certified pre-owned inventory to choose from, to fit both your budget and lifestyle. Did not make a purchase.

    We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search!

    Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you! I did not purchase my car from the dealership, but their Service Dept has done all service on my car. Very easy to schedule online and they are very prompt The entire staff is kind and courteous, and they take the time to explain my options and address all concerns.

    A little pricey but worth it. Courteous staff, comfortable waiting area. The staff makes this business work. Keep in mind many shops much closer but none Really listened and understood my needs. Management was quick to follow up and provide even more great support. Keith was like talking The service department completely took advantage of us. The service manager was condescending and rude.

    The worst experience and poor customer service. They attempted to repair things that weren??? After 30 days they returned my son??? It was working properly with no issues prior to them attempting to repair his car and they refuse to admit they broke the AC.

    We appreciate you taking the time to provide us with your feedback. We apologize for any miscommunication or inconvenience you feel you experienced an We thank you for informing us on your experience so we can ensure this does not happen again in the future. It was the worst experience and poor customer service. I will never use this dealership again or recommend I must begin by stating I am a loyal VW owner and will continue to buy VWs in the future and tend to take my car to a dealer for servicing.

    I dropped off my car a little before I proceeded to call back at 4 pm, 5pm, 6 pm and finally right before 7 pm informing me that they still had not gotten to my car and hope to have it looked at by On Tuesday at I called Heritage at My car had been at VW for 24 hours at this point and I am not any more informed of what is wrong with my vehicle and I had to Uber around town for my evening and morning errands.

    I was frustrated with the lack of communication on behalf of VW. I question the value of making an appointment if my vehicle cannot be reviewed at the scheduled time. As a result, I Ubered back to Heritage and requested my vehicle. And even upon arrival Gerrie was busy, so I asked the manager Bill Kenny for the keys to my car and he told me that Gerrie is busy and I am like I don???

    If you value your time, communication and customer service, you should not get your car serviced at Heritage. Buying the car was easy - the finance and service departments are a JOKE. You will be charged for things that never took place on your car.

    Be prepared to spend hours and hours waiting for a scheduled oil change. Then be prepared to be preyed upon by the sales staff trying to sell you a new car that will have just as many issues as the one currently in service. Steer clear of Jerry in service. He pretends to do you a favor, when he is just ripping you off. Thank you for taking the time to provide us with your feedback.

    2014 VW Beetle for Sale in Georgia



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